Welcome to Mylvora! Before you shop with us, we want to make sure everything is clear. By using our website and purchasing from us, you agree to the following terms and conditions. We’ve kept them simple and easy to understand—because no one likes reading boring legal stuff!
🛍 Ordering & Payments
- All orders are processed securely through our website. We accept major payment methods, including PayPal.
- Once you place an order, you’ll receive a confirmation email. If you don’t see it, check your spam folder or contact us at support@mylvora.com.
- Prices are listed in USD and may be subject to taxes depending on your location.
🚚 Shipping & Delivery
- We ship worldwide! Estimated delivery times depend on your location, but most orders arrive within 7-15 business days.
- Once your order is shipped, you’ll receive a tracking number to stay updated on its journey.
- If your package is delayed due to customs or unforeseen circumstances, we appreciate your patience and will assist as much as possible.
🔄 Returns & Replacements
- We do not offer refunds for change-of-mind purchases.
- If your LED face mask has a technical issue or defect, contact us within 7 days of receiving your order. We’ll review your request and send a replacement if eligible.
- For full details, visit our Refund & Return Policy.
📌 Product Use & Disclaimer
- Our LED face masks are designed for cosmetic skincare purposes only. They are not medical devices and should not be used as a substitute for professional dermatological treatments.
- Always follow the usage instructions and avoid staring directly at the LED lights.
- If you have a pre-existing skin condition, consult your dermatologist before use.
🛡 Privacy & Data Protection
- Your privacy matters! We do not sell or share your personal information.
- Payments are processed securely, and we use encryption to protect your data.
- For full details, check out our Privacy Policy.
⚖ Legal Stuff
- Mylvora reserves the right to update these terms at any time. Any changes will be posted here.
- By using our website, you agree not to copy, distribute, or misuse our content, branding, or product images.
- If you have any questions, reach out to us at support@mylvora.com.